Infomedia Wins Asian Technology Excellence Award Five Times in a Row: The 3 Key Technology Pillars Behind Their Success
Jakarta, October 18, 2025 – PT Infomedia Nusantara (Infomedia), a leading Business Process Outsourcing (BPO) provider in Indonesia and a subsidiary of Telkom Group, has once again demonstrated its technological prowess by winning the prestigious Asian Technology Excellence Awards (ATEA) 2025. This marks the fifth consecutive year Infomedia has been recognized, solidifying its leadership in digital innovation and business transformation across Asia.
A Sustained Record of Excellence
Infomedia secured the Indonesia Technology Excellence Award for Emerging Technology in the Business Service Category at the ATEA 2025 event. The award acknowledges Infomedia’s strategic commitment to harnessing emerging technologies to elevate customer experiences and operational efficiency.
Eddy Sofryano, President Director of Infomedia, expressed pride in the achievement, emphasizing that the recognition reflects not only technological success but also the team’s dedication to creating meaningful value. “This award embodies our continuous effort to generate broader impacts—benefiting our clients, employees, and society at large,” he said in a statement.
The 3 Pillars of Infomedia’s Technology Strategy
At the core of Infomedia’s innovative approach lie three fundamental technology platforms that power their integrated solutions:
-
MyDX Platform
Serving as a comprehensive business process management platform, MyDX orchestrates, automates, and monitors complex workflows across various functions such as finance, human resources, and procurement. This enables streamlined process management and real-time operational visibility. -
Digital RDMS (Digital Records and Document Management System)
The Digital RDMS ensures robust governance, security, and traceability of business documents. By centralizing document management digitally, it guarantees compliance and operational integrity in document handling. -
Document AI
Complementing the ecosystem, Document AI leverages artificial intelligence to extract, verify, and process data from unstructured documents with high accuracy and speed. This technology reduces manual data entry and accelerates decision-making workflows.
Together, these three pillars create a cohesive digital ecosystem that transforms Infomedia’s operations from manual and reactive processes into intelligent, standardized, and future-ready workflows.
Driving Positive Social Impact Through Innovation
Infomedia’s advancements in AI and intelligent automation have significantly minimized manual work processes while boosting productivity for partner enterprises. The company’s earlier awards in Artificial Intelligence and Robotic Process Automation (RPA) categories further underscore its capability in accelerating business transformation across diverse sectors.
Looking ahead, Infomedia remains committed to strengthening its role as Indonesia’s premier Digital Business Process Outsourcing provider. Beyond supporting business sustainability, the company focuses on generating tangible social benefits, aligning innovation with community development.
Customer-Centric Digital Transformation
Infomedia emphasizes a customer-first approach in every digital transformation initiative. Solutions are crafted through close collaboration with clients to deeply understand their challenges, optimize processes, and support business growth amid disruptive environments.
Eddy Sofryano reiterated this vision, stating, “We place our customers at the heart of every digital transformation, delivering solutions that not only meet current needs but also anticipate future challenges.”
About Infomedia Nusantara
Infomedia Nusantara is a pioneer in providing innovative Business Process Outsourcing services across Indonesia and a key member of the Telkom Group. Through continuous investment in cutting-edge technologies such as AI, automation, and analytics, Infomedia is committed to driving transformation and delivering sustainable value to its customers and society.
For more information about Infomedia’s technology and services, visit their official website or follow updates on their collaboration with leading global technology partners.
