GHMC Embraces Advanced Technology to Enhance Services and Urban Governance
Hyderabad, August 10, 2025 — The Greater Hyderabad Municipal Corporation (GHMC) has taken a significant leap forward in its commitment to improving urban governance and public service delivery by adopting several cutting-edge technologies. These initiatives, spearheaded by the GHMC IT wing, aim to boost transparency, accountability, and efficiency across its operations.
Deployment of AI-Based Facial Recognition for Employee Attendance
One of the pioneering steps undertaken by GHMC is the integration of AI-based facial recognition technology to monitor employee attendance at its head office. This system is designed to ensure precise and tamper-proof attendance records, enhancing internal accountability within the municipal workforce.
Visitor Management System to Monitor Office Entry
In a move to strengthen security and streamline administrative procedures, GHMC has introduced a visitor management system. This system meticulously tracks the daily influx of visitors to GHMC offices, maintaining a secure and well-organized environment for both staff and citizens.
Geo-Tagged Monitoring of Field Inspections
To oversee the performance of field officials more effectively, GHMC has incorporated the use of geo-tagged photographs during inspections. This technology verifies the presence and activity of officials in the field, thereby reinforcing transparency and ensuring that civic duties are performed diligently.
Comprehensive Challan Management System (CCMS) for Sanitation
Sanitation and cleanliness remain high-priority areas for GHMC. The new Comprehensive Challan Management System (CCMS) streamlines the issuance and tracking of sanitation-related challans, facilitating smoother enforcement and better management of civic sanitation standards.
Geographic Information System (GIS) for Asset Mapping
For enhanced urban planning, GHMC is deploying a Geographic Information System (GIS) to accurately map critical city assets such as parks, public toilets, and street lighting infrastructure. This detailed digital mapping facilitates better resource allocation, maintenance, and future development plans.
Innovative Collaboration with Google for Generative AI Initiatives
Looking to the future, GHMC is preparing to pilot an innovative project in partnership with Google that leverages Generative AI technologies. This initiative aims to identify and address prominent civic challenges, potentially transforming how urban issues are managed through AI-driven insights and solutions.
Commitment to Transparent and Citizen-Friendly Governance
GHMC Commissioner R.V. Karnan highlighted the significance of these technological advancements, stating, “These initiatives demonstrate GHMC’s commitment to leveraging technology for the public good, making governance more transparent, responsive, and citizen-friendly.”
Conclusion
By integrating advanced digital tools into its operations, GHMC is setting a benchmark in urban governance. These technology-enabled measures promise to improve service delivery, boost operational accountability, and foster a more engaged and satisfied citizenry in Hyderabad.
Source: Deccan Chronicle
