Eir Confirms No AI-Driven Staff Replacements, Copper Network Switch-Off Deferred Beyond 2030
By Adrian Weckler, Irish Independent – 18 July 2025
In a recent update from Ireland’s leading telecommunications provider Eir, Chief Technology Officer Fergal McCann has assured the public that there are no plans to replace staff with artificial intelligence (AI) systems. Furthermore, he confirmed that the traditional copper broadband network will not be switched off until after 2030, promising a prolonged transition period for legacy infrastructure.
No AI Replacements for Staff
Addressing widespread speculation about automation and AI’s impact on jobs within the tech and telecom sectors, Mr. McCann emphasized that Eir remains committed to its workforce. “There’s no AI staff replacement happening at Eir,” he stated. The company views AI as a tool to complement and enhance human work rather than replace it outright.
Mr. McCann’s leadership reflects an approach that integrates emerging digital technologies while prioritizing human expertise and customer service. This carefully balanced strategy ensures that employees remain central to the company’s operations as new AI tools assist with efficiency and innovation.
Copper Network to Remain Operational Past 2030
One of the most significant announcements from Mr. McCann was the decision to retain Ireland’s copper telecommunications network well beyond previous expectations. The copper network, which has provided decades of essential voice and data services, will continue to operate until at least after 2030, giving customers additional time to transition to fiber-optic and other modern networks.
This delay in switching off the copper infrastructure eases concerns for rural and underserved areas, where high-speed fiber rollout may take longer to complete. It ensures continued access to reliable telephone and broadband services as the nation advances toward full digital connectivity.
A Tech Veteran with Decades of Experience
Fergal McCann, who has been involved in mobile technology since its earliest days, carries a unique perspective shaped by years of industry evolution. In a striking piece of company history, McCann keeps a glass box in his attic containing Esat Digifone’s mobile phone license — a symbol from Ireland’s telecom revolution that was once at the heart of a major political controversy involving notable figures such as Denis O’Brien and Michael Lowry.
Looking Ahead: Balancing Innovation and Service
Eir’s cautious embrace of AI and commitment to legacy infrastructure underline a thoughtful approach to innovation and customer care. By postponing the copper network switch-off and confirming no mass AI-driven staff reductions, the company aims to navigate technology trends responsibly while maintaining quality and trust.
As telecommunications continue to evolve, Eir’s announcements provide reassurance to consumers and staff alike that the next decade will focus on enhancing service without abrupt disruption.
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