American Airlines Resolves Technology Glitch That Caused Flight Delays
June 27, 2025 – New York — American Airlines experienced a significant technology outage on Friday that disrupted connectivity across some of its operational systems, leading to flight delays and extended waits for passengers at several airports. The airline confirmed that the issue has since been resolved and systems are now running fully operational.
Several travelers reported being stuck on planes for hours after their flights were delayed by the system malfunction. One passenger at Ronald Reagan Washington National Airport (DCA) shared that a flight coming in early from Miami was held on the tarmac for approximately 50 minutes while waiting for a gate assignment. The same passenger noted that other American Airlines flights were reportedly delayed on the tarmac for up to three hours during the disruption.
An American Airlines spokesperson told Fox News Digital, “A technology issue impacted connectivity for some of our systems earlier today. We worked with our partners to resolve the issue, and the applications that our customers and teams use are now back up and fully operational.” The airline apologized to customers for the inconvenience caused during the incident.
Despite the delays, American Airlines did not cancel any flights as of 5:30 p.m. Eastern Time on Friday. The Federal Aviation Administration (FAA) confirmed they had not received any safety reports from the airline relating to the technology problem or other issues that would warrant grounding flights. The FAA did note a brief weather delay at DCA but clarified it was unrelated to the technology glitch.
The root cause of the technology issue has not been disclosed by American Airlines. It remains unclear how many flights nationwide were affected by the connectivity failure or what specific systems were involved.
This event comes amid a challenging period for the airline industry as carriers contend with fluctuating travel demand and economic pressures. It also highlights the growing reliance on technology infrastructure for airline operations and the impact system failures can have on customer experience.
Passengers are encouraged to check flight status updates directly with the airline and stay informed of any potential ongoing disruptions.
American Airlines continues to stress the importance of smooth operational performance and has assured customers and stakeholders that measures are in place to minimize future incidents.
Additional Context
- The FAA has regulations requiring planes to return to gates if delays on the tarmac extend beyond three hours, a rule referenced by passengers during Friday’s delays.
- No safety concerns or flight cancellations related to the technology malfunction were reported.
- The airline’s stock saw a minor uptick of 1.35% following the incident, closing at $11.28 per share.
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Reporters: Alexandra Koch and Carolina Shively, FOXBusiness
